Professional Services Overview

Replicon's Professional Services Organization offers a portfolio of services to integrate Web TimeSheet into any unique and complex environment. Our implementation professionals will help you identify your workforce challenges and understand the tasks that are critical for a successful implementation.

Our Professional Services team is guided by the following implementation processes, ensuring a quick and successful implementation: Implementation Consultation -> Installation and Configuration -> Integration -> Training

From the beginning of the evaluation process to the final implementation, our Professional Services team is available to make your transition as smooth as possible.

Implementation Consultation

Our Professional Services team uses an innovative implementation method to ensure that your rollout stays on schedule, on budget and in-line with your business needs.

Successful implementation of Web TimeSheet requires an understanding of your technical, operational and business environments. Our Professional Services team works to assess your workforce challenges and design an implementation plan that best suits your specific business needs. The implementation plan serves as a guideline for all technical and training services provided during your implementation.

Installation and Configuration

Are your resources limited? Our Professional Services team has implemented our product numerous times in various environments. This team of experienced resources will allow you to get Web Timesheet operational in a short and efficient manner, thus helping you maximize your return on investment.

Technical support engineers are available around the clock to answer your questions and resolve any technical issues as soon as they arise. Ongoing technical support is offered through our Maintenance Program.

Integration

We understand that you have specific system requirements. Our software integration specialists can help you integrate Web TimeSheet with your back-office financial, human resources, project management, accounting and payroll systems.

Our Professional Services team will work with you to define what information is transferred to each interfacing application and create a custom module tailored specifically to your needs.

Training

Replicon's time and expense tracking solutions are intuitive and simple to use, requiring little to no training. For those who prefer training, our team of training professionals provide comprehensive training solutions for your administrators, supervisors, and end-users.

We will work with you to identify the most effective solution for your organization. Our training specialists offer in-depth “train-the-trainer” sessions, end-user training and online tutorials to facilitate a rapid transition and immediate utilization of Web TimeSheet in your organization.

Overall Benefits

  • Effective project management and integration design ensure a successful implementation
  • Expert technicians and consultants effectively integrate Web TimeSheet with your current systems
  • External resources allow your workforce to focus on other, more important business
  • Rapid, hassle-free deployment allows immediate utilization to produce quick results